Medical Bill Info
Medical Bill Status
Electronic Bill Submission
Paper Bill Submission
EFT Payments
Reconsideration / Corrected Bill Instructions
EOB Information
Florida EOBR
EOB Message Code Descriptions
Network Info
IL PPP Economic Profiling Policy
Texas - Liberty HCN
Connecticut MCP
California MPN
Managed Care Provider Application
Claim Info
Branch Office Information
Claim Number Lookup
Jurisdictional Info
Florida Fraud Form
State Workers Compensation Board
Florida Fraud Database
TN Preauth Requirements & Restrictions
Welcome to the Provider Support Center. Our goal is to better serve our medical provider community, serve consistent communication regarding our medical bill process, and grant flexible access to medical bill information.

Important Messages
ICD10 Readiness

The medical bill coding industry will be undergoing regulatory change in the immediate future. On October 1st, 2015, the U.S. Department of Health and Human Services (HHS) will move forward with the revisions to the International Classification of Diseases (ICD). As a result of this change, providers and payers will be required to use the new ICD-10 codes in transactions for services delivered on or after October 1, 2015.

Many states have specified the manner in which ICD-10 should be implemented. Liberty Mutual plans to comply and uphold jurisdictional regulations. For states that remain silent in their position, Liberty Mutual will expect ICD-10 coding be used on any medical bills submitted for services rendered after October 1, 2015. For services provided prior to October 1, existing ICD-9 coding methodology is expected. For information regarding state level implementations of the ICD-10 mandate, please visit the applicable Worker’s Compensation department website. Links to the various WC Board websites can be found here.

Medical billing departments: Get bills processed sooner!

To help you get paid sooner, you can conveniently submit Liberty Mutual medical bills via fax at 888-925-8391. Get your bills to us faster so we can process them sooner!Click here for more information.

Electronic EFT Payments

Liberty Mutual now offers electronic payment and remittance information through our vendor, Jopari.
To learn more about options that may be available to you, please click here!

Florida Fraud

Liberty Mutual's Provider Support Website allows users to sign and submit Florida Fraud forms electronically.
Please click here to access and complete the form online.